Specialization / Skills Inventory
Government (Sales, Grants, etc.)
Dr. Himanshu Bhatnagar, HBSS’ founder, has over 20 years of experience in developing turnkey
systems in the area of brokerage call centers, Medicaid billing systems, shared ride management
systems, intelligent transportation systems, transportation scheduling, logistics, Internet, intelligent
agents. He has a D.Sc. (Computer Science) from University of Massachusetts in the area of intelligent
software for transportation challenges. Dr. Bhatnagar has over 12 years of experience in helping
transportation agencies set call centers for handling transportation requests, scheduling transportation
and managing fiscal elements of the agency. The call centers setup range from 3 people centers to 250
people call centers.
Dr. Himanshu Bhatnagar, has pioneered Brokered Transportation Technology which powers large call
centers across the country for managing coordinated transportation across different government
departments such as Center for Medicaid Services (CMS), Department of Developmentally Disabled,
Special Education, Early Intervention, Council on Aging Services, Adult Day Health Transportation and
more recently Veterans Transportation. The technology created, offers novel concepts and methods by
which several states (MA, FL, TX, HI, IA, etc.) are saving millions of dollars in transportation costs. Dr.
Bhatnagar, in partnership with Montachusetts Regional Transit Authority (MART) and TMS
Management Group (FL), has developed A Brokerage Management Portal – A web portal for enabling
hundreds of transportation providers to seek transportation contracts from the brokers, perform daily
work, and conduct all of their ‘business’ activities on-line.